Inland Revenue Department (New Zealand)

Inland Revenue or Inland Revenue Department (IRD; Māori: Te Tari Taake) is the public service department of New Zealand charged with advising the government on tax policy, collecting and disbursing payments for social support programmes, and collecting tax.

Inland Revenue
Te Tari Taake
Agency overview
Formed1878 (1878)
Preceding agency
  • Land and Income Tax Department
JurisdictionNew Zealand
Headquarters55 Featherston Street, Wellington 6012
Employees3,923[1]
Annual budgetTotal budget for 2022/23
Vote Revenue
Increase$747,381,000[2]
Minister responsible
Agency executive
  • Peter Mersi, Chief Executive and Commissioner
Websitewww.ird.govt.nz

History

Inland Revenue started out as the Land Tax Department in 1878. The department was renamed the Land and Income Tax Department in 1892 with the central office set up in Wellington.

Only in 1952, when the organisation joined with the Stamp Duties Department, was the organisation known as the Inland Revenue Department.

In 1995, a Rewrite Advisory Panel was established to consider and advise on issues arising during the rewriting of the income tax legislation, as part of New Zealand tax reform arising from the Working Party on the Reorganisation of the Income Tax Act 1976. The panel was disestablished in 2014 at the completion of the tax reform.[4]

Inland Revenue's Māori name, Te Tari Taake, means 'The Department of Tax'. Despite long vowels in Māori now being most commonly expressed with macrons over the vowel rather than double vowels, the department continues to use the double vowel due to the resemblance of the word tāke to the English word take.[5]

Service delivery

In 2021-22, Inland Revenue collected $100.6 billion in tax revenue, [6] which helped pay for the services that all New Zealanders benefit from such as social security and welfare, health and education. Other services included law and order, housing and community development, environmental protection, defence, transport, and heritage, culture and recreation.

In recent years, Inland Revenue has undergone business transformation activities aimed at simplifying the tax and social benefits process of receiving and paying taxes. As of 2019, these changes have resulted in a reduction of $60 million in administrative costs and an increase of $90 million in additional revenue through compliance and reduced effort for small to medium-sized businesses. [7] In 2021, further business transformation activities were undertaken, including an upgrade to myIR, their secure online service, which has made it easier for customers to manage their tax and payments online.

In 2020, Inland Revenue delivered a change to the revenue system for individuals where every taxpayer account for income tax, Working for Families, KiwiSaver, student loans and the end-to-end processing of PAYE moved into Inland Revenue’s new tax and revenue technology system.

The department administers the following social support programmes:

Acts and regulations administered

Legislation administered by Inland Revenue includes:[8]

  • Cheque Duty Repeal Act 2014 [9]
  • Child Support Act 1991
  • Estate and Gift Duties Act 1968
  • Gaming Duties Act 1971
  • Goods and Services Tax Act 1985
  • Income Tax Act 2007
  • Stamp and Cheque Duties Act 1971
  • Student Loan Scheme Act 2011[9]
  • Tax Administration Act 1994
  • Taxation Review Authorities Act 1994
  • Unclaimed Money Act 1971
  • KiwiSaver Act 2006

Criticisms

Inland Revenue has been criticised for what are seen as heavy handed tactics when forcing payment from debtors, specifically those owing tax arrears and child support payments, and for charging excessive penalties on debts which result in debtors falling into a cycle whereby they are unable to pay the growing amounts they owe. The approach of Inland Revenue has been implicated in a number of suicides and other acts of self-harm.[10][11][12]

The number of people threatening self-harm in phone calls to Inland Revenue has trended down consistently over the last three years. Between January and August 2019, 168 people contacted Inland Revenue threatening self-harm. That compares to 292 for the 2018 calendar year; 306 for 2017; and 334 for 2016.[13]

Awards

  • At the 2022 Public Service Day Awards, two Inland Revenue employees (one posthumously) received the Public Service Commissioner's Commendation for Excellence award for their outstanding spirit of service.[14]
  • In 2021, Inland Revenue were finalists at the Spirit of Service Awards for service excellence for their work investing in new technology and tools, focusing on simplifying policies and processes and introducing new ways of working to deliver better experiences for customers.[15]
  • In November 2019, an Inland Revenue employee was awarded the State Services Commissioner's Commendation for Frontline Excellence for her investigation into the suspected multimillion-dollar income suppression by a chain of restaurants. This investigation led to one of the most significant prosecution cases undertaken by Inland Revenue in the past decade.[16]
  • In 2019 Inland Revenue was awarded a Distinguished Service Award from Multicultural New Zealand in recognition of its support of community members in the aftermath of the Christchurch attacks.[6]
  • Inland Revenue, along with The Treasury, were finalists at the Spirit of Service Awards 2019 for their partnership work to enhance tax policy through kaitiakitanga (stewardship), manaakitanga (care), ōhanga (prosperity) and whanaungatanga (relationships).[17]
  • In 2019, an Inland Revenue employee was awarded the Ria McBride Public Service Management Award, sponsored by Te Kawa Mataaho Public Service Commission, which supports women to study as part of their development towards senior management positions in the Public Service.
  • In 2018, the IPANZ Prime Minister's Award for Public Sector Excellence and Achieving Collective Impact was awarded to the Ministry of Education, Tertiary Education Commission, Ministry of Social Development and Inland Revenue for delivering fees-free tertiary education for the 2018 school year. The Regulatory Systems award went to the Ministry of Justice, Department of Internal Affairs, Reserve Bank of New Zealand, Financial Markets Authority, New Zealand Customs, and Inland Revenue for Anti-Money Laundering and Countering Financing Terrorism.[18]
  • At the 2018 New Zealand CIO Awards, Inland Revenue were finalists in the Business Transformation through Digital and ICT category.[19]

List of ministers

The Minister of Revenue is the political office of minister for the department of Inland Revenue. Since November 2023, the position has been held by Simon Watts.

Key

  Liberal  Reform  United  Labour  National  United  United Future

No.NamePortraitTerm of officePrime Minister
As Minister in Charge of Land and Income Tax Department
1Arthur Myers 28 March 191210 July 1912Mackenzie
2James Allen 10 July 191212 August 1915Massey
3Joseph Ward 12 August 191521 August 1919
(2)James Allen 4 September 191928 April 1920
4William Massey 12 May 1920†10 May 1925
5William Nosworthy 14 May 192524 May 1926Bell
Coates
6William Downie Stewart Jr 24 May 192610 December 1928
(3)Joseph Ward 10 December 192828 May 1930Ward
7George Forbes 28 May 193022 September 1931Forbes
(6)William Downie Stewart Jr 22 September 193128 January 1933
8Gordon Coates 28 January 19336 December 1935
9Walter Nash 6 December 193513 December 1949Savage
Fraser
10Charles Bowden 13 December 19491 November 1952Holland
As Minister in Charge of the Inland Revenue Department
(10)Charles Bowden 1 November 195226 November 1954Holland
11Jack Watts 26 November 195412 December 1957
Holyoake
12Arnold Nordmeyer 12 December 195712 December 1960Nash
13Harry Lake 12 December 196020 December 1963†Holyoake
Office not in use
14Peter Wilkinson 12 December 19758 March 1977Muldoon
15Hugh Templeton 8 March 197711 December 1981
16John Falloon 11 December 198126 July 1984
17Roger Douglas 26 July 198424 August 1987Lange
As Minister of Revenue
18Trevor de Cleene 24 August 198715 December 1988Lange
19David Caygill 15 December 19889 February 1990
Palmer
20Peter Neilson 9 February 19902 November 1990
Moore
21Wyatt Creech 2 November 199029 February 1996Bolger
22Peter Dunne 29 February 199616 December 1996
23Bill Birch 16 December 199631 August 1998
Shipley
24Max Bradford 31 August 19981 February 1999
25Bill English 1 February 199922 June 1999
(23)Bill Birch 22 June 199910 December 1999
26Michael Cullen 10 December 199917 October 2005Clark
(22)Peter Dunne 17 October 20057 June 2013
Key
27Todd McClay 7 June 201314 December 2015
28Michael Woodhouse 14 December 201520 December 2016
29Judith Collins 20 December 201626 October 2017English
30Stuart Nash 26 October 20176 November 2020Ardern
31David Parker 6 November 202024 July 2023
Hipkins
32Barbara Edmonds 24 July 202327 November 2023
33Simon Watts 27 November 2023IncumbentLuxon

See also

References