European Consumer Organisation

(Redirected from European Consumers' Bureau)

The European Consumer Organisation (BEUC (/bɜːk/[1]), from the French name Bureau Européen des Unions de Consommateurs, "European Bureau of Consumers' Unions") is an umbrella consumers' group, founded in 1962. Based in Brussels, Belgium, it brings together 45 European consumer organisations from 32 countries (EU, EEA and applicant countries).

BEUC (Bureau Européen des Unions de Consommateurs)
Formation1962
TypeNon-governmental organisation
PurposeConsumer protection
Location
  • Belgium, Brussels
Members
46
President
Arnold Koopmans
Director General
Monique Goyens
Main organ
Executive Board (13 representatives)
Website[1]

BEUC represents its members and defends the interests of consumers in the decision process of the Institutions of the European Union, acting as the "consumer voice in Europe". BEUC does not deal with consumers’ complaints as it is the role of its national member organisations.

The organisation is funded by an EU grant, its member fees and other specific projects (see "External links"). In 2010, the operational budget of BEUC amounted to €2.9m. In 2012, it reached €3,160,000. In 2012, the EU funding represented 43% of the operational BEUC budget.

BEUC has subscribed to the European Union’s Transparency Register.[2]

History

BEUC was created on 6 March 1962 by consumer organisations of Belgium, Luxembourg, France, the Netherlands, Italy and Germany. After working together for a number of years, these organisations decided to create a European association, based in Brussels.[3]

BEUC was one of the first lobbying organisations to set up base in the European capital in a bid to influence the decision-making process.[4] Many others followed, and the number of lobbyists rose exponentially to the present-day figure of over 15,000.

Activities

The organisation’s work is divided into 8 priority areas: consumer rights and enforcement, digital rights, energy, financial services, food, health, safety & sustainability. Its priorities are defined by BEUC members who meet twice a year at the general assembly and at several experts’ meetings.

Additionally, BEUC has been watching closely the Transatlantic Trade and Investment Partnership (TTIP) negotiations since their start in June 2013, safeguarding consumer interests in Europe. 'The consumer view on TTIP' is a blog signed by BEUC's Director General, Monique Goyens and examines the possible effects that a trade deal between the EU and US might have on consumers.

In 2012, BEUC celebrated its 50th anniversary. Some of the organisation's achievements in consumer-related areas include cross-border bank payments, GMO labelling and personal data protection.

At the international level, BEUC is a member of Consumers International,[5] the global federation of consumer groups. It is also active in the Transatlantic Consumer Dialogue (TACD), a forum of US and EU consumer organisations.BEUC is also active in empowering the consumer movement in Central, Eastern and South-Eastern Europe (CESEE countries) carrying out several initiatives.[6]

Members

CountryName of the association
 AustriaArbeiterkammer
Verein für Konsumenteninformation [de] – VKI
 BelgiumTest-Achats / Test-Aankoop
 BulgariaBulgarian National Association Active Consumers (Aktivni potrebiteli) - BNAAC
 CyprusCyprus Consumers’ Association - CCA
 Czech RepublicdTest
 DenmarkForbrugerrådet Tænk
 EstoniaEesti Tarbijakaitse Liit - ETL
 FinlandKilpailu- ja kuluttajavirasto - KKV
Kuluttajaliitto-Konsumentförbundet
 FranceConsommation, logement et cadre de vie - CLCV
UFC Que Choisir
 GermanyStiftung Warentest
Verbraucherzentrale [de] Bundesverband – vzbv
 GreeceAssociation for the Quality of Life - EKPIZO
Consumers' Protection Center - KEPKA
 HungaryNational Federation of Associations for Consumer Protection in Hungary - FEOSZ
Országos Fogyasztóvédelmi Egyesület - OFE
 IcelandNeytendasamtökin - NS
 IrelandConsumers' Association of Ireland - CAI
 ItalyAltroconsumo
Consumatori Italiani per l'Europa - CIE
 LatviaLatvijas Patērētāju interešu aizstāvības asociācija - PIAA
 LithuaniaLietuvos vartotojų organizacijų aljansas - LVOA
 LuxembourgUnion luxembourgeoise des consommateurs - ULC
 MacedoniaConsumers' Organisation of Macedonia - OPM
 MaltaGhaqda tal-Konsumaturi - CA Malta
 NetherlandsConsumentenbond
 NorwayForbrukerrådet
 PolandFederacja Konsumentów - FK
Stowarzyszenie Konsumentów Polskich - SKP
 PortugalDECO - Associação Portuguesa para a Defesa do Consumidor
 RomaniaAPC România
 SlovakiaZSS - Association of Slovak Consumers
 SloveniaZveza Potrosnikov Slovenije - ZPS
 SpainConfederación de consumidores y usuarios – CECU
Organización de consumidores y usuarios – OCU
 SwedenSveriges Konsumenter
  SwitzerlandFédération romande des consommateurs - FRC
 United KingdomCitizens Advice
Which?

See also

References