Benutzer Diskussion:Lukas Walenciak (WMDE)

Welcome to the eleventh newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

• Expanding to more wikis: the team is preparing to deploy Growth features to Ukrainian and Hungarian Wikipedias. Wikis that already have the features are Czech, Korean, Arabic, Vietnamese, and Basque Wikipedias. If your community is enthusiastic about welcoming newcomers, we encourage you to contact us so that we can verify together if your wiki is eligible. Then you can go through the checklist to start the process of configuring the features.
• Mentor training: we tried out our first training for mentors with the Czech community, so that experienced users can build skills that help them retain newcomers.
• The guide for mentors has been updated. Translations are welcomed!

The help panel was first deployed to newcomers in January 2019, and we have now finished analyzing data to determine its impact. A brief summary is below, and more in-depth information can be found here (in English).

• In summary, although we have seen a good amount of usage of the help panel, the help panel has not shown an increase in activation (whether a user makes their first edit) or retention (whether a user returns to edit again).
• This is a disappointing result, and our team has discussed potential reasons for the result and ideas for the future. Although we have many ideas for how to improve the help panel, we have decided to keep our attention on the newcomer homepage and newcomer tasks projects for the coming months.
• We'll be using the help panel as part of the newcomer tasks project: using it to guide newcomers while they complete suggested edits.
• We welcome questions and thoughts about this on the project's talk page.

• The first version of the newcomer tasks workflow (V1.0) will be deployed in the next weeks on our 4 priority wikis. This version will suggest articles to edit based on maintenance templates. In this first version, we expect many newcomers to initiate the workflow, but not many to select articles to edit or complete edits. We expect future versions of the feature to increase those behaviors.
• We're excited about this project because the majority of newcomers visit their newcomer homepage, and this will be the first element of the homepage that clearly asks the newcomer to start editing.
• These are the next two versions of the feature, which are already being planned:
  • V1.1 (topic matching): will allow newcomers to choose topics of interest (such as Art, Music, Sports, or Technology) to personalize their suggestions. After evaluating several approaches, we have decided to use a new ORES model built by the WMF Scoring team. The model will automatically identify the topic area of each article. We expect this to increase how often newcomers select articles to edit.
  • V1.2 (guidance): once newcomers arrive on an article to edit, we will use the help panel to provide guidance about how to complete the editing task. We expect this to increase how many newcomers actually complete productive edits.
• The project page includes links to the designs of the workflow, and we welcome questions and thoughts on the talk page.

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Welcome to the twelfth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

• A training for mentors has been published. The training was first tried with the Czech community, and went well.
• Growth team features have been deployed to Hungarian, Ukrainian, and Armenian Wikipedias. If your community is enthusiastic about welcoming newcomers, we encourage you to contact us so that we can verify together whether your wiki is eligible. Then you can go through the checklist to start the process of configuring the features.

We deployed the basic workflow for newcomer tasks to our target wikis on November 20, and the early results are exciting.

• About 1.5% of newcomers who visit their homepage complete the workflow and save a suggested edit. So far, this has amounted to over 450 edits, on all wikis, coming from both desktop and mobile users.
• When we look at the edits that newcomers make, we see that they are largely positive! We are pleased to see that this feature does not appear to encourage vandals.
  • 75% of the edits are productive and unreverted.
  • 95% of the edits appear to be in good faith.
• Most of the edits include copyedits and adding links, with some newcomers also adding content and references. Copyedits are suggested most strongly.
• Click here to learn more specifics about the results so far.

The results from our user tests showed us that newcomers are likely to do more suggested edits if they can choose articles related to a topic that they're interested in, such as "science", "music", or "sports".

• On January 21, we deployed topic matching on our pilot wikis. Newcomers are now using it. We expect it to cause more newcomers to try suggested edits, and to keep making more of them.
• In the coming weeks, we will be making improvements to the accuracy of the algorithm used to topic matching, which is part of the ORES project.

Because we are seeing positive results from newcomer tasks, the Growth team plans to concentrate our efforts on improving the workflow and encouraging more newcomers to use it.

• Guidance: next, we will be using the help panel to provide guidance to newcomers as they do suggested edits, and to prompt them to do another edit after completing their first one. In user tests for this feature, demo videos were one of the favorite features, and we will think about how these might be added.
• Starting the workflow: only about 20% of newcomer who visit their homepage begin the newcomer tasks workflow. We are going to be trying out different layouts of the homepage to encourage more newcomers to try newcomer tasks.
• Additional task types: we are researching methods to recommend more specific tasks to newcomers, such as specific links to add, or images that could be added to articles from Commons.

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Welcome to the thirteenth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

We are looking for community input on a new project to make it easy for newcomers to make real article edits.

In our previous newsletter, we talked about the productive edits coming from the newcomer tasks feature. Those good results have continued: about 900 newcomers made over 5,000 suggested edits so far. We've learned that newcomers are interested in receiving suggested edits.

Now, we are thinking about how to supply them a feed of easy edits that will help more of them be successful quickly. We have a new idea called "structured tasks". This would aim to break down edits into steps that are easy for newcomers and easy on mobile devices.

In the past, certain kinds of editing tasks have been structured. For instance, adding categories through HotCat. Now, we are thinking about how to structure the editing of articles. The goal is to allow newcomers can make large content additions, especially from their mobile devices.

Please visit the project page and respond to the discussion questions listed on the talk page. You are welcome to show this project to others in your community. You can help by translating the materials to your language so that more voices can join in. We will be having this conversation until June 18.

We have expanded to six new wikis, and are looking for more interested communities.

In the last two months, we deployed Growth features to six new wikis: Ukrainian, Serbian, Hungarian, Armenian, and Basque Wikipedias, and French Wiktionary. Newcomers from these wikis have already contributed over 600 edits through Growth features.

We want to expand to more wikis in the coming months, and we are looking for interested communities. French Wikipedia already agreed and will be the next one to join the experiment. We will contact several other wikis in the coming weeks to offer them to participate.

Do you think the Growth Team features would be a good addition to your wiki? Please see this translatable summary of Growth features. You can share with your communities and start a discussion. Then, please contact us to begin the process!

Work continues on improving newcomer tasks and the homepage.

• In March, we deployed an upgrade to the topic matching in newcomer tasks. The current version offers 39 different topics using new ORES models.
• In April, we completed an A/B test of two homepage configurations. We learned that more newcomers will attempt suggested edits if the module is made more prominent. We are implementing those learnings in our next test. See the full results here.
• We are currently working on guidance for newcomer tasks. It will use the help panel to guide newcomers through completing easy edits.
• Our next step is to create new configurations of the homepage. The goal is to encourage more newcomers to begin doing suggested edits.

As usual, we are still welcoming your feedback and questions about our features. Please contact us on the project talk page!

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Welcome to the fourteenth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

We deployed the "Guidance" feature on June 15.

This feature uses the help panel to explain what to do after selecting a suggested edit. For instance, if a newcomer selects a copyedit task, they are guided on what sorts of errors to look for. They can see examples of how to rewrite the text. You can try this feature on test.wikipedia.org. First enable the homepage and the help panel in your preferences there.

Since we launched "Guidance", the data we collected show good results (see image). Now, we see more users completing suggested edits than before Guidance was deployed.

Structured tasks is a project that aims to break down editing workflows into a series of steps. We hope newcomers can accomplish these tasks easily.

In the previous newsletter, we asked for feedback from community members on the idea. We had a good discussion in six languages with 35 community members (summary here). We have now posted new design mockups. We hope community members can check the mockups out and react to them (in any language). They are posted along with some of the main questions we are thinking about as we continue to refine our plans.

• We are currently working on Variants C and D (adjacent image) of the homepage. The goal is to increase the number of newcomers who start the newcomer tasks workflow. This is the team's main project at the moment.
• We've made it easier to hide the help panel when not needed. [1]
• The welcome survey has a new question for people who created their account: language skills. The goal is to find out how many newcomers know multiple languages, so that we can learn whether it is a good idea to integrate Content Translation as a newcomer task. To make room for this question, we removed one that is not being used. [2]

• We continue to engage with more communities. We recently deployed the Growth features to Persian, Hebrew, and Russian Wikipedias. Learn more about getting the features.
• If your community is having a remote event, and you are interested in hearing from the Growth team, please contact us! We have already participated to two community events online:
  • The Polish Wikiconference (recording on Google Drive)
  • The Celtic Knot 2020 (video available on Youtube).

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Welcome to the fifteenth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

Variants C and D are two new arrangements of the newcomer homepage.We hope they will increase the number of users using suggested edits.They both make suggested edits the clear place where newcomers should get started on the page.They have some differences in their workflows, because we want to test which design is better.We deployed these variants on October 19; half of newcomers get each variant.After about 5 weeks, we will analyze the data from the tests.The goal is to determine which variant is helping more newcomers to make more suggested edits.We will identify the better variant and then use it with all newcomers.

As we discussed in previous newsletters, the team is working on our first "structured task": the "add a link" task.After community discussion on design ideas, we ran user tests on the mobile designs.We decided on the design concept we want to use moving forward: Concept A.We're now engineering the backend for this feature.Next, we will be running user tests for desktop designs.

Learn more about the findings.

• We recently deployed the Growth features to Polish, Portuguese, Swedish and Turkish Wikipedias. 18 wikis now have Growth features. Learn more about getting the features.
• Have you recently checked if all interface messages are translated for your language?

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Welcome to the sixteenth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

Newcomer task experiments results

The team recently published our analysis of the impact of newcomer tasks. We are happy to announce that we found that the Growth features, and particularly newcomer tasks, lead to increased editing from newcomers.

In November 2019, the Growth team added the "newcomer tasks" feature to the newcomer homepage. After six months, we collected data from Arabic, Vietnamese, Czech, and Korean Wikipedias. We analyzed the overall impact of the Growth features, including newcomer tasks.

This analysis finds that the Growth features lead to increases in:

• the probability that newcomers make their first article edit (+11.6%)
• the probability that they are retained as editors
• the number of edits they make during their first couple of weeks on the wiki (+22%)

We also find that the quality of their edits, as measured by revert rate, is comparable to that of a control group.

• 
  The number of suggested edits completed by each wiki each week, going from December 2019 to November 2020, with a line for the total.
• 
  The number of distinct users completing suggested edits by each wiki each week, going from December 2019 to November 2020.

Because of these results, we think all Wikipedias should consider implementing these features. Learn more about how to get them.

You can find more details about this experiment on the report page. Please post any feedback or questions on the talk page

General metrics

As of November 2020, across all wikis where the features have been deployed:

• more than 5,000 newcomers have made more than 40,000 edits using Newcomer tasks.
• more than 14,000 questions have been sent to volunteer mentors by more than 11,000 users.
• more than 2,000 questions have been asked on help desks by more than 1,500 users.

Learn more about Growth results here, and please post any feedback or questions on the talk page.

Variants C and D are two new arrangements of the newcomer homepage. We deployed them in October. After six weeks of these variants being deployed, we can see that they have led to increased interactions with newcomer tasks. Next, we will determine which variant is best and use that for all newcomers.

A separate list for workshops hosts

During workshops organized by education programs through the communities, workshops hosts like to mentor people they train on wiki. Several wikis requested to have a way to claim their mentees without having other newcomers being randomly being assigned to them. To address this need, a separate list can be created on wiki, for mentors that wish to claim mentees, but prefer not to have random mentees being assigned to them. Learn more about this feature.

Claiming multiple mentees at once

Mentors can use Special:ClaimMentee to claim a newcomer as their mentee. The feature now allows mentors to claim multiple newcomers at once.

The help panel allows people to post a message to the local help desk while editing. Previously, the tool always posted messages to the bottom of help desks. Wikis are now able to configure it to display new messages at the top of the help desk page. T261714

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Welcome to the seventeenth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

Add a link: the team is continuing to engineer on our first "structured task", which will break down the workflow of adding wikilinks to articles, and assist newcomers with an algorithm to identify words and phrases that could be made into links.

Add an image: even as we build our first structured task, we have been thinking about the next one. "Add an image" is a structured task in which newcomers would be recommended images from Wikimedia Commons to add to unillustrated articles. This is an ambitious idea with many details to consider. We have already learned a lot from community members, and we encourage everyone to look at the project page and join the discussion.

Last November, our team published the analysis of the impact of newcomer tasks. We announced that we found that the Growth features, and particularly newcomer tasks, lead to increased editing from newcomers.Because of these results, we believe all Wikipedias should implement these features.

We have started to contact more wikis to deploy the features, including Wikipedias of all sizes. Bengali Wikipedia recently began using Growth features, and Danish, Thai, Indonesian, and Romanian Wikipedias will be coming soon. Please contact us if you have questions regarding deployment.

We are looking for translators who can help by translating the interface. Translating is done on Translatewiki.net (it requires a different account that your Wikimedia one). Communities that already have the Growth features being deployed are invited to check on the translations. Access translations here.

As mentioned in our previous newsletter, we ran a test of two variants of the newcomer homepage, meant to find a version that increases users completing suggested edits. We have completed the experiment, and learned that one of the variants leads to more edits on desktop while the other leads to more edits on mobile. Therefore, we will deploy the strongest variants for each platform to all newcomers.

Mentor dashboard: we have interviewed mentors from several communities as we plan a mentor dashboard feature, which would help mentors track the progress of their mentees. We encourage all mentors to share their thoughts on tools that would help them.

Magic word for mentors: it is now possible to use a magic word, {{#mentor}}, to display the name of a given newcomer's mentor. This can be used on welcome messages, userboxes, etc.

Help panel questions going to mentors: in most wikis, newcomers using the help panel ask questions to the help desk. On Czech Wikipedia, we have experimented with sending these questions to mentors instead. This simplifies the newcomer experience, and only led to a increase in mentorship questions of about 30%. We tried this in Arabic, Bengali, French and Vietnamese Wikipedias, and we are making it the default experience.

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Welcome to the eighteenth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

"Add a link" is now being tested in production and is nearing release on our four pilot wikis (Arabic, Czech, Vietnamese, and Bengali Wikipedias). We'll be doing final tests this week and next week, and then plan to deploy to the four wikis either during May 24 week, or May 31 week. After two weeks, we will analyze the initial data to identify any problems or trends. We expect that this feature will engage new kinds of newcomers in easy and successful edits. If things are going well after four weeks, we'll progressively deploy it to the wikis with Growth features.

• We are currently working on a Mentor dashboard. This special page aims to help mentors be more proactive and be more successful at their role. The first iteration will include a table that shows an overview of the mentors current mentees, a module with their own settings, and a module that will allow them to store their best replies to their mentees questions.
• We've conducted our quarterly audit on Growth's four pilot wikis to see the activity of mentors. It appears that the vast majority of mentors are active.

We are working on project to allow communities to manage the configuration of the Growth features on their own. In the past, communities have needed to work directly with the Growth team to set up and alter the features. We plan to put this capability in the hands of administrators, through an easy-to-use form, so that the features can be easily tailored to fit the needs of each community. While we developed it initially for Growth features, we think this approach could have uses in other features as well. We'll be trying this on our pilot wikis in the coming weeks, and then we'll bring it to all Growth wikis soon after. We hope you check out the project page and add any of your thoughts to the talk page.

• Growth features are now available on 35 wikis. Here is the list of the most recent ones: Rumänischsprachige Wikipedia, Dänischsprachige Wikipedia, Thailändischsprachige Wikipedia, Indonesische Wikipedia, Kroatische Wikipedia, Albanischsprachige Wikipedia, Esperantosprachige Wikipedia, Hindisprachige Wikipedia, Norwegischsprachige (Bokmål) Wikipedia, Japanischsprachige Wikipedia, Telugu Wikipedia, Spanischsprachige Wikipedia, Simple English Wikipedia, Malaiischsprachige Wikipedia, Tamilische Wikipedia, Griechischsprachige Wikipedia, Katalanischsprachige Wikipedia.
• A new group of Wikipedias has been defined for the deployment of Growth features. Please contact us if you have questions about the deployment process, or if your community likes to get the features in advance.
• After discussion with the English Wikipedia community, the Growth features will be tested on a small percentage of new accounts. At the moment, registered users can test the features by turning them on in their preferences.

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Welcome to the nineteenth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in Wikimedia projects.

• "Add a link" is the team's first structured task. It uses machine-learning to suggest wikilinks as easy edits for newcomers. It was deployed in May 2021 on four Wikipedias and then in July on eight more Wikipedias after we evaluated the initial results. So far, we've seen a high level of engagement from newcomers. Communities that have the feature suggested valuable ideas for improvement. We'll work on improvements and then contact more communities to deploy it.
• "Add an image" is the team's second structured task, currently in development. It is an editing task that suggests Commons images for unillustrated Wikipedia articles. We have conducted many community discussions and tests. Then, we've decided to build a first prototype. We'll first deploy it only to our pilot Wikipedias, to learn whether newcomers can be successful with the task. The project page contains links to interactive prototypes. We are very interested to hear your thoughts on this idea as we build and test the early versions. These prototypes have already been tested by newcomers, in English and Spanish.

• The Mentor dashboard is available at our pilot wikis: Arabic, Czech, and Bengali Wikipedias. It will soon be available at a few more volunteering wikis, as a test. [3]
• At wikis where the mentor dashboard is deployed, a new filter is available for mentors. Mentors can monitor their mentees' activity in Watchlist and RecentChanges, so they can help support their mentees' work. For privacy reasons, this filter can't be accessed by someone else than the mentor itself. This filter only filters mentees assigned to the mentor. This filter is not visible for people who are not listed as mentors [4]

• Communities now have the ability to configure how Growth features behave on their own wikis. At Special:EditGrowthConfig, community members can add a list of volunteer mentors, alter the templates used for suggested edits, update help links, and more. This special page is editable by administrators and interface admins.

• We are proud to announce that all Wikipedias now have the Growth features! Thank you to all the community members who helped the team build the features and bring them to their wikis. The only exception is Chinese Wikipedia (zh), for technical reasons. [5]
• The wikis that have Growth features deployed have been part of A/B testing since deployment, in which some newcomers did not receive the new features. Now, all of the newcomers on 280 of the smallest of those Wikipedias have the features. [6][7]
• A test is undergoing at English Wikipedia: 25% of newcomers receive the Growth features. The results from this test will be part of a discussion of how to proceed on that wiki.
• Now that Growth features are available at Wikipedia, the Growth team considers to extend them to other projects. Some Wikisource users have expressed some interest in getting Growth features. There is currently a discussion about implementing them on Wikisource.

• Do you have questions about the Growth features? This translatable FAQ contains answers to the most common questions about the Growth team work.
• The Growth features were recently used in a test amongst Latin American donors to give donors the opportunity to learn to edit. You can see the results here.
• Interface translations are important for newcomers. Please help for your language, by translating or copyediting interface translations for the Growth features.
• Help:GettingStarted was a feature developed in 2013, which directed newcomers to articles that needed editing. We recently removed this feature from all wikis, because it has been replaced by the Growth features.

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Welcome to the twentieth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in Wikimedia projects.

As of February, 300,000 suggested edits have been completed since the feature was first deployed in December 2019.

Add a link is the team's first structured task, deployed in May 2021. It has improved outcomes for newcomers. The team is now working on a second iteration based on community feedback and data analysis. Improvements will include: improved algorithmic suggestions, guardrails to prevent too many similar links to be added, and clearer encouragement for users to continue making edits. After adding these improvements, we will deploy this task to more Wikipedias.

Add an image is the second structured task built by our team. It was deployed in November 2021 to four pilot Wikipedias. This is a more challenging task for newcomers. However, it adds more value to articles (so far, over 1,000 images have been added). We are currently learning from communities and from the data on what is working well and what needs improvements. The project page contains links to interactive prototypes. We are very interested to hear your thoughts on this idea as we build and test the early versions. We will soon deploy this task to more Wikipedias as a test.

"Add a link" and "Add an image" now both have a limitation on how many of these tasks newcomers can do per day. It is meant to discourage careless newcomers from making too many problematic edits.

Over the last two years, the Growth team has focused on building suggested edits: easy tasks for newcomers to start with. We have learned with this experience that these tasks help many newcomers to make their first edits. Now, the team is starting a new project : "positive reinforcement". Its goal is to make newcomers proud of their editing and to make them want to come back for more of them. With the positive reinforcement project, we are considering three kinds of features:

• Impact stats: give newcomers the ability to see how many people read the articles they edit.
• Leveling up: encourage newcomers to progress from easier tasks to harder tasks.
• Personalized praise: encourage mentors and other editors to "thank" and award newcomers for good work.

This project is just beginning, and we hope for community thoughts on the direction. We know that things can wrong if we offer the wrong incentives to newcomers, so we want to be careful. Please visit the talk page to help guide the project!

• The mentor dashboard is available at all wikis. It helps mentors see who their mentees are and keep track of their activity. It is automatically activated where a list of mentors has been created. If you need assistance to create a list of mentors, please contact us.
• The mentor dashboard has a new module: settings. It is now possible for mentors to define their status (active or away). They can specify the volume of questions they want to receive, and they can claim mentees in an easier way. It is also possible for mentors to quit, which will automatically reassign their mentees to other mentors.
• We are working on an ability for a mentee to opt-out (and back in) to having a mentor.
• Previously, in the table that displays mentees activity, the filters displayed all mentees, even the ones with zero edits or lots of edits. We have changed this so that only mentees with between 1 and 500 edits are visible by default. Mentors can change this value in their filters.
• We are currently working on a special page for mentors to sign-up.

Some wikis have created userboxes that mentors can display on the user pages. If your wiki has one, please link it to Wikidata!

Previously, at most Wikipedias, only 80% of newcomers were getting the Growth features. This was done for experimentation, to have a control group. We have changed this setting. Now 100% of new accounts at all Wikipedias get the Growth features (except a few, kept as test wikis). We invite communities to update their onboarding documentation and tutorials. Please include the Growth features in it. To help you, we have created an help page that can be translated and adapted to your wiki.

Do you have questions about the Growth features? This translatable FAQ contains answers to the most common questions about the Growth team work. We regularly update it.

Interface translations are important for newcomers. Please help for your language, by translating or copyediting interface translations for the Growth features.

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